Communication is a part of every day, but often we don’t do it with much success. That leads to misunderstandings, hurt feelings, confusion, and a host of other not so happy experiences. I’ve had to learn the hard way, and I’m still learning how to adjust the way I speak to others in a way…

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Regardless of your leadership role, successful communication is a necessary factor in your success. I am not talking about that ability to capture the attention of a crowd, convey vision, or inspire others, although these are wonderful leadership skills. I’m talking about the way you communicate with people in your personal interactions. Communication can nurture…

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It’s rare to meet anyone who has truly mastered the art of communication, even though communicating is something you do every day. For some, drafting an articulate letter or email comes easily, but being able to think on your feet and express yourself well verbally is tough! For others, it’s the other way around. Some…

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Everybody has their own story and unique motivations that prompt them to do what they do. That’s why I enjoy character driven movies, biographies, and meeting new people. People are fascinating! Getting to know someone new is like unwrapping a gift – you just never know how their life will impact and change yours. Sometimes…

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Unspoken expectations, aka assumptions, are dangerous! They will wreak havoc in your relationships and they will keep your team wandering in the wilderness of failure. One of the most common problems I see among leaders: expecting their people to know exactly what they want and then being amazed and annoyed when it doesn’t happen. In…

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Buckled in, I had nowhere to go. It only took a few minutes to figure out that the man sitting next to me on my flight home had a lot on his mind. He began by celebrating the fact that he was able to score a seat closer to the front of the plane –…

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